Cookie Policy

How we use Cookies at URWell

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use cookies to identify which pages are being used, how individuals are accessing our pages, and what geographical location individuals are accessing the pages from. This helps us analyse data about webpage traffic, improve our website, and anticipate future volumes of business. We only use this information for statistical analysis purposes.
You can choose to accept or refuse cookies from being stored and delete cookies that may already exist on your browser by adjusting the preferences on your web browser. Visit the “Help” section in your browser settings for instructions on how to prevent cookies from being accepted and saved automatically.
Please note that it is not required to accept cookies in order to browse our website. However, by disabling cookies, you may not be able to fully experience all of the features of the website and some pages may not display correctly.
Any information that we collect through cookies is done so and stored anonymously.
Retention of Personal Information
We will maintain Personal Information for as long as we are required to do so by the laws of United Kingdom (“Applicable Law”), or for as long as necessary for the purpose(s) described above for which it is processed. We will delete Personal Information when it is no longer needed and, in any case, upon expiration of the maximum storage term set forth by Applicable Law.

Controlling Personal Information

You may request details of Personal Information that we hold about you by writing an email to We will provide the information to you in a readable electronic-format free of charge and within seven(7) business days of receiving your request. An administrative fee may apply to those requests that are deemed to be excessive or repetitive.

Social Media Link and Share Buttons

Our website features image links from social networks such as Instagram, Facebook and Twitter. These “Share” buttons are embedded in disabled form, meaning that there is no direct contact between our server and the servers of the respective social networks. Only when you click the “Share” button, will a new window open in which you must log on to the selected social network. The selected page can then be recommended or shared. At no time is any data transmitted from our website to the respective operator of the social network without you initiating and accepting such transmission.

Links to 3rd Party Websites

Our website features hyperlinks to websites belonging to (and operated by) other providers. After clicking these links, you will be redirected from our website to the third-party website. We are not responsible for how these companies handle your data. Please visit the websites of the respective 3rd party company directly for additional information.

Use of Vimeo and YouTube Videos

We use embedded Vimeo and YouTube videos in the extended data protection mode. YouTube is a service from Google Inc. whereas Vimeo is owned by  IAC. They make the extended data protection mode available and thus ensures that they save no cookies with personal data on your computer. When calling up the website and to embed the video, the IP address is transferred. This address cannot be correlated, provided you have not logged into Vimeo or YouTube or another related service prior to calling up the site or if you are permanently logged in to those websites. As soon as you start playing an embedded video by clicking Start, the extended data protection mode means that Vimeo or YouTube only saves cookies on your computer that contain no personally identifiable data. These cookies can be prevented with the relevant browser settings and extensions.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us and Google analyse how visitors utilise our website. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on its servers. Google may transfer the information that Google Analytics collects to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate setting on your browser; however, please note that if you do this you may not be able to use the full functionality of our website.

Notification of Changes to this Policy

We do not expect to make significant changes to this Policy, but if we do so in a material way, we will post the changes to our website and notify you in writing and via the email address that you provide to us thirty days (30 days) before such changes to this Policy take effect; changes that are not material will only be posted to the website thirty days (30 days) before taking effect. If any proposed change is unacceptable to you, you may request us to remove your Personal Information from our records by writing an email to the email address noted in the section of this Policy titled “Controlling Personal Information.”

Contact Information
If you have any questions or concerns about this Privacy Policy Statement or how we are collecting, using, or securing your Personal Information, please contact us at: